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What I Think About the Latest Buzz

Google has finally caved into peer pressure and rolled out its own social networking application – Google Buzz. *yawns* Those that want to find out more about it can go here. Long story short? I think they should have made it a beta.

I guess that with a company of Google’s size, it’s inevitable that when it releases a major application, just about everyone notices. But Google made it even more noticeable by making everyone who uses Gmail a candidate to participate in it’s fabulous new product. That’s a whole LOT of people.

As an idea, Google Buzz doesn’t represent anything new. Google Buzz attempts to simplify your social networking habits through consolidation. This means that Buzz pulls in status updates, photos, videos from different service providers into a single location. It also makes it easy for you to share your items with other people.

That’s cool and everything, but I’ve got one major problem with Buzz.

It’s still a MESS.

Continued…

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3 Tips to Ensure Bad Service

Here are 3 tips to ensure your customers have a memorable experience being served by you. ;)

1. The customer is ALWAYS wrong.

When meeting a customer, immediately go on defensive. You know what they say, best defense is offense, so fire away! Shoot them with defensive statements and treat them all like idiots who don’t have a brain. Go ahead, they deserve it!

2. Time is valuable, so do everything you can to get rid of your customer in the SHORTEST time possible.

If it can’t be solved in 3 mins, it’s not worth your time. Give short, curt answers. Keep looking anywhere but the customer to indicate they are boring you and that they should get lost. Give them a stupid, dead pan look when they present you a problem. Shrug your shoulders and give a condescending but sympathetic smile saying there’s nothing you can do. You get the idea. If all else fails, throw the rule book at them and tell them they either do it your way or the high way!

3. NEVER follow up on your customer/client.

Out of sight, out of mind they say. The moment they leave, just forget about them. If it’s important, they’ll holler and breath down your neck. In the meantime, no worries, be happy.

Don’t worry if at first no one seems to be complaining about your bad service. In an asian culture it might take a while before complaints rise to the surface. Maybe you need to go at it more aggresively. In the meantime, keep at it and rest assured, I guarantee you’ll have a steady stream of complaints which may eventually get you fired or bankrupt.

So there you go folks. :) Feel free to comment if you think I missed something.

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Wordpress Scheduling Woes

Scheduled posts have stopped working for me since I upgraded to Wordpress 2.9 (I hope that’s the only problem!). After procrastinating for the longest time, I’m finally trying a few things to fix it. Since this involves playing around with a few files, there might be unintended consequences so do bear with me if this blog starts to act funny. But just in case it’s a problem that I don’t yet know about, do leave a comment telling me what you think is broken. Thanks!

ps. if you’ve encountered a similar problem and have a fix do let me know too!

Updated: it’s fixed! This worked for me.

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Clash of the IT Titans

I saw this the other day and I thought it showed a nice, clear comparison of the markets our current IT giants dabble in.

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Somebody’s Watching

Paranoia about security is a very real thing in an age where the emphasis is all about being connected. Sure, we’ve all seen movies (like the one shown in the poster above) about how secret government agencies could find out everything about you from just a card swipe or a phone call but until recently, generally people dismissed it as fiction or just didn’t care. Continued…

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